PRLog (Press Release) – Jun. 24, 2013 – ST. PAUL, Minn. — Today EDRM published a new Metrics Model that replaces the iconic Metrics Cube originally published in January 2010. The EDRM Metrics Model provides a framework for planning, preparation, execution and follow-up of e-discovery matters and projects by showing the relationship between the e-discovery process and how information, activities and outcomes may be measured.
The new Metrics Model was developed by the EDRM Metrics team, led by Kevin Clark and Dera Nevin (TD Bank Group) with special assistance on graphics from Ashley Blankette (FTI Consulting) and on content from Jim Taylor (Fish & Richardson), Julie Brown (Vorys), Sheri Towne, and Sonia Waiters.
Elements of the Metrics Model
The Metrics Model consists of two inter-dependent elements: (a) The Center, which includes the key metrics variables of Volume, Time and Cost, and (b) the elements of the Contour, or outside nodes, which indicate seven aspects of work which affect the outcome associated with the elements at the Center. Because each of the seven nodes could be a factor at any stage of an e-discovery project, there is no indicated starting node on the Metrics Wheel.
A complete explanation of the model, including graphics, descriptions, glossary and downloadable content can be found here.
Information at the Center
The Metrics Model depicts Volume, Time, and Cost at its center, as all the constituent elements around the Contour along each of the nodes impact each of these three major variables. Time, Cost, & Volume are inter-related variables that will fluctuate for each project. The center elements contain ghosted elements within each bar, to illustrate that each of the Volume, Time and Cost variables depend on the choices made at each node.
Activities
Things that are happening or being done by either people or technology; examples can include: collecting documents, designing a search, interviewing a custodian, etc.
Custodians
Person having administrative control of a document or electronic file or system; for example, the custodian of an email is the owner of the mailbox which contains the message.
Systems
The places, technologies, tools and locations in which electronic information is created, stored or managed; examples of systems include shared drives, email, computer applications, databases, cloud sources and archival sources such as back-up tapes.
Media
The storage devices for electronic information;
Status
A unique point in time in a project or process that relates to the performance or completion of the project or process; measured qualitatively in reference to a desired outcome.
Formats
The way information is arranged or set out; for example, the format of a file which affects which applications are required to view, process, and store it.
Quality Assurance (“QA”)
Ongoing methods to ensure that reasonable results are being achieved; an example of QA would be to ensure that no privileged documents are released in a production by performing a operation, such as checking for privilege tags within the production set.
About EDRM
EDRM creates practical resources to improve e-discovery and information governance. Launched in May 2005, EDRM was created to address the lack of standards and guidelines in the eDiscovery market. EDRM published the Electronic Discovery Reference Model in January 2006, followed by additional resources such as IGRM, CARRM and the Talent Task Matrix. Since its launch, EDRM has comprised more than 260 organizations, including 170 service and software providers, 63 law firms, three industry groups and 23 corporations involved with e-discovery.
