Illumination Zone: Episode 135 | Adam Rubinger of HaystackID sits down for the eighth in a series with Kaylee & Mary

Illumination Zone: Adam Rubinger, Chief Customer Experience Officer of EDRM Trusted Partner, HaystackID, sits down with Kaylee & Mary to talk about his journey to eDiscovery, his policy of transparency and compassionate communication, the Relativity Innovation Awards where Adam is a finalist for Customer Experience and his surprising superpower.

Authors

  • Mary Mack is the CEO and Chief Legal Technologist for EDRM. Mary was the co-editor of the Thomson Reuters West Treatise, eDiscovery for Corporate Counsel for 10 years and the co-author of A Process of Illumination: the Practical Guide to Electronic Discovery. She holds the CISSP among her certifications.

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  • Kaylee Walstad, chief strategy officer of EDRM, leads the global project based organization and is the former VP of client engagement at a certification organization. Kaylee is known for her role in building communities, uniting people and companies across the globe, and brand amplification for partners through social media and events. A frequent public speaker on a variety of topics, from personal development to the nuances of e-discovery. Kaylee has a broad background in e-discovery and skills that uniquely position her to provide insight into the challenges faced by the end-users of e-discovery services and technology and the organizations serving them. She has extensive expertise in developing cross organizational discovery strategies for large litigation and investigations.

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