EDRM Blog

Quality Control By The Numbers: eDiscovery Best Practices

By Doug Austin

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Having touched on this topic a few years ago, a recent client experience spurred me to revisit it.

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A while back, we wrote about Quality Assurance (QA) and Quality Control (QC) in the eDiscovery process. Both are important in improving the quality of work product and making the eDiscovery process more defensible overall. With regard to QC, an overall QC mechanism is tracking of document counts through the discovery process, especially from collection to production, to identify how every…

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