Updated December 9, 2010


  1. Communications issues can result in ambiguous Review Guidelines and inconsistent tagging.
  2. Review system reliability and uptime constraints which may impact deadlines and escalate cost.
  3. Is the system fault-tolerant, or will a component failure stop work?
  4. Loss of data on input to review system: system may send files to an “Errors” folder and if not aware of this, important documents may be missed.
  5. Spot check load file information to ensure all the metadata given to you is available and usable.
  6. Specific file types may be inaccessible to reviewers without external applications or viewers.
  7. If native discovery, not detecting hidden rows/columns/cells may result in missing information.
  8. The selected system may be incapable of sufficient speed, or recall or precision for a specific case.
  9. Not culling irrelevant material can result in swamping reviewers and escalating costs.
  10. Inadequate QC processes, or poor review processes can result in situations that clawbacks or unintended disclosure of privileged/protected/personal information.
  11. Confidential material may not be identified and then inadvertently produced.
  12. Not updating issue codes or other review objectives as familiarity with the documents grows.
  13. Not catching an individual reviewer’s misunderstanding, resulting in need to redo many records.
  14. Missed deadlines if not monitoring the review, or if inadequate resources are used for the review.
  15. Not tracking or reporting costs and projections can lead to blind-siding the client.