Complex Discovery, founded by Rob Robinson, released the results of their survey for Winter 2022. Recurring revenue bullishness almost doubled.
The eDiscovery Business Confidence Survey is a non-scientific quarterly survey that shares insight into the business confidence of individuals working in the eDiscovery ecosystem. The survey consists of nine core questions on factors related to the creation, delivery, and consumption of eDiscovery products and services purposed toward cyber, data, and legal discovery tasks. Additionally, the survey contains three optional questions focused on the business operational metrics of days sales outstanding (DSO), monthly recurring revenue (MRR), and customer revenue distribution. Administered for the twenty-fifth time in the winter of 2022, the survey has been conducted eight times during the current global pandemic.
Complex Discovery
Lack of personnel is vexing respondants. And while revenue is up, profits remain the same, and days sales outstanding are increasing.
The report, seasoned over time, provides numbers, graphs and momentum indicators.
Read the Winter 2022 eDiscovery Business Confidence Survey Results here.
