eDiscovery Business Confidence Survey: Falling Expectations?

ComplexDiscovery: Fall 2022 eDiscovery Business Confidence Survey Results

ComplexDiscovery released the Fall 2022 Results for the eDiscovery Business Confidence Survey this weekend. With no abrupt moves up or down, there is a distinct cooling of expectations for increased revenue and profit over the next six months.

EDRM is proud to support ComplexDiscovery’s eDiscovery Business Confidence Survey and thanks the EDRM community for taking its valuable time to participate.

According to Rob Robinson, managing director of ComplexDiscovery:

The quarterly eDiscovery Business Confidence Survey has been administered twenty-eight times since early 2016, with 2,874 individual responses from eDiscovery industry professionals. The survey provides valuable insight into the current business confidence of cybersecurity, information governance, and legal discovery professionals in the eDiscovery ecosystem. Today ComplexDiscovery shares the observations and opinions of industry analysts and observers, reporters and communicators, and law firm and legal department experts and consultants on the eDiscovery business climate in the fall of 2022.

Rob Robinson, managing director, ComplexDiscovery

Doug Austin, editor and founder of eDiscovery Today, found that pessimism around business conditions was at its lowest, even as he identified a “slide” downward in positivity. Doug also includes a year over year graphical perspective with his analysis.

Current Business Continues its Slide: This quarter, we saw another 1.5-point drop off from last quarter to 56.0% of respondents that considered business to be good (the lowest since Winter 2021). That’s still above the average of all surveys (53.6%) by 2.4%.  41.0% of respondents consider business to be normal, leaving only 3.0% of respondents that rated business conditions as bad (not only below the lifetime average of 9.3%, but the lowest ever). 

Doug Austin, editor and founder of eDiscovery Today

Read eDiscovery Today and Doug Austin’s analysis here.

Read ComplexDiscovery and Rob Robinson’s framing of this quarter’s results here.

Author

  • Mary Mack is the CEO and Chief Legal Technologist for EDRM. Mary was the co-editor of the Thomson Reuters West Treatise, eDiscovery for Corporate Counsel for 10 years and the co-author of A Process of Illumination: the Practical Guide to Electronic Discovery. She holds the CISSP among her certifications.

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