EDRM Blog

Partner News: LDM issues FAQ for CCPA Requests

Organizations, whether prepared or not by the EU’s General Data Protection Act, are putting processes together to address the 2 men talking at table, no heads.California Consumer Privacy Act (CCPA).  EDRM partner, LDM Global, has issued a helpful Frequently Asked Questions post to assist.

Reminding us to validate requests prior to turning data over, LDM recommends:

When you receive a request, there are a few steps to take immediately. Forward the request to your organization’s Data Protection Officer. He or she should have a protocol in place of how to respond.

Additionally, you need to verify that the person making the request is indeed the person named in the request. You wouldn’t want to mistakenly hand over personal information to the wrong person. Some requests may come through third parties, such as lawyers or unions. Here companies will need to be satisfied that the request has been duly authorized by the individual.

You should also check that you have all the information needed to locate the data and respond to a request. 

Read the full FAQ here.

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Mary Mack

Mary Mack leads EDRM, the global project-based organization, and is the former executive director of ACEDS, the Association of Certified E-Discovery Specialists. Mary is known for her skills in relationship and community building, as well as for the depth of her e-discovery knowledge.


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