EDRM Blog

Summer 2021 eDiscovery Business Confidence Survey Opens

Hot orange sunset behind single scrawny fir tree, No shade in sight? eDiscovery Business Confidence Survey Summer 2021 ComplexDiscovery

It has never been more important to understand our business climate as we emerge from the pandemic. 

One of the most important and consistent lenses on business activity in eDiscovery is ComplexDiscovery’s eDiscovery Business Confidence survey, created and stewarded by Rob Robinson.  With results recorded quarterly since 2016, this summer’s edition will be the sixth quarter the survey has been conducted during the pandemic crisis and the 23rd survey.

The survey consists of nine core questions on factors related to the creation, delivery, and consumption of eDiscovery products and services. Additionally, the survey contains three optional questions focused on the business operational metrics of days sales outstanding (DSO), monthly recurring revenue (MRR), and customer revenue distribution.

Rob Robinson, Survey Creator and Analyst at ComplexDIscovery

The cross-community survey will be open for the next several weeks, and EDRM encourages you to take a moment to offer your assessment of business conditions.

Take the Survey Now!

The short, multiple-choice survey of only twelve questions can be completed in a matter of minutes. The completely anonymized results will be published upon completion of the survey and a link to the published results and charts will be forwarded directly to you for your consideration and use.

We hope you will take the time to complete this short survey as the insight from it may help us better understand the current business climate of eDiscovery.

Take the Survey Now!

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Mary Mack

Mary Mack is the CEO and Chief Legal Technologist for EDRM. Mary is the co-editor of the Thomson Reuters West Treatise, eDiscovery for Corporate Counsel and the co-author of A Process of Illumination: the Practical Guide to Electronic Discovery. She a member of the Illinois Bar and holds the CISSP among her certifications.


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