[Editor’s Note: EDRM is proud to support ComplexDiscovery’s eDiscovery Business Confidence Survey as we have through many years. It is helpful to have a consistent touchpoint to discern trends, directional changes and learn what is top of mind.]
. . . your informed opinion of the business climate for eDiscovery is highly sought after for the Winter 2024 eDiscovery Business Confidence Survey.
Rob Robinson, ComplexDiscovery
Industry Survey*
The Winter 2024 eDiscovery Business Confidence Survey
Participation Request
Survey Invitation
The quarterly eDiscovery Business Confidence Survey has been administered thirty-two times since early 2016, with 3,149 individual responses from eDiscovery industry professionals. The survey provides valuable insight into the current business confidence of cybersecurity, information governance, and legal discovery professionals in the eDiscovery ecosystem. Today, ComplexDiscovery kindly asks you to share your observations and opinions on the eDiscovery business climate by participating in the Winter 2024 eDiscovery Business Confidence Survey.
Survey Overview
The survey consists of 15 core questions, including three multiple-choice questions focused on understanding the use of Large Language Models (LLMs) and Generative Artificial Intelligence (GAI) in the eDiscovery ecosystem. The entire survey can be completed in less than five minutes and is open to cybersecurity, information governance, and legal discovery professionals operating in the eDiscovery ecosystem. Whether analyst or observer, reporter or communicator, law firm, service provider, or governmental agency expert or consultant, your informed opinion of the business climate for eDiscovery is highly sought after for the Winter 2024 eDiscovery Business Confidence Survey.
Business Confidence Survey Questions
- Which of the following segments best describes your business in eDiscovery?
- How would you rate the current general business conditions for eDiscovery in your segment?
- How do you think the business conditions will be in your segment six months from now?
- How would you guess what revenue in your segment of the eDiscovery ecosystem will be six months from now?
- How would you guess what profits in your segment of the eDiscovery ecosystem will be six months from now?
- Of the six items presented below, what is the issue that you feel will most impact the business of eDiscovery over the next six months?
- In which geographical region do you primarily conduct eDiscovery-related business?
- What area best describes your primary function in the conduct of your organization’s eDiscovery-related business?
- What area best describes your level of support in the conduct of your organization’s eDiscovery-related business?
- How would you characterize the use of LLMs and GAI in your organization’s operations or offerings?
- Of the options provided, which one do you perceive as the primary benefit of integrating LLMs and GAI into your organization’s operations or offerings?
- Of the options provided, which one do you perceive as the primary challenge of integrating LLMs and GAI into your organization’s operations or offerings?
- How would you characterize the trajectory of your organization’s Days Sales Outstanding (DSO) during the last quarter?
- How would you characterize the trajectory of your organization’s Monthly Recurring Revenue (MRR) during the last quarter?
- Which of the following statements best describes the distribution of your organization’s revenue across your customer base during the last quarter?
Survey Logistics
ComplexDiscovery will anonymize responses to the survey and will not share any individual or organizational contact data, demographics, or answers.
The Winter 2024 eDiscovery Business Confidence Survey response period will be between today, January 15th, and February 16th, 2024. Upon completion of the survey, the results will be anonymized, provided to all participants via email, and published on the ComplexDiscovery website.
As your opinion is important in helping form a picture of the business climate for eDiscovery, please do take the time to complete this short survey, as the results will provide professionals in the eDiscovery ecosystem with an important reference for considering business decisions.
*Assisted by GAI and LLM Technologies per EDRM GAI and LLM Policy.
Additional Reading
- The Next Five Years in eDiscovery: Market Size Forecast for 2023-2028
- eDiscovery Business Confidence Trends: Bullish on Growth, Bearish on Risks (Fall 2023 Survey Results)
- Shaping eDiscovery Strategies: Winter 2024 Pricing Report
Source: ComplexDiscovery
