How to Manage Legal Holds with the Cloud

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Simply put, the operations of managing litigation are growing in complexity. And while there are several factors that contribute to that, none have had more of an impact than the digital transformation of the workplace. Everything from social media, to communication channels like slack, to data storage in the cloud, have all been incredible changes in how we live and work. However, they’ve also immensely complicated the processes of how we go about ediscovery, specifically when it comes to preservation. Adding to that complexity is everything from new regulations to soaring data volumes, and even things as world changing as a pandemic, which forced most global work forces to go remote. 

Ediscovery Challenges Facing the Modern In-House Legal Team

These challenges are all compounded by an increase in cost to manage data for litigation. At the same time concerns over keeping data volumes and costs under control are more pressing than ever. Oftentimes the result of this perfect storm is that management teams are trying to balance company growth which usually comes with an increase in security risk and new costs, with the need to protect the company and reduce costs. Most often this leaves in-house legal teams stuck doing a combination of the following:

  • Overspending on outside counsel.
  • Overinvested in complex software. 
  • Holding on to a manual process. 

How Cloud Based Legal Hold Software Can Help

The benefits of a cloud-based solution are many. Here are a few key ways that switching to a modern cloud based platform from a legacy on-prem solution can help modernize and streamline the processes of an in-house legal team. 

  1. Reducing Ediscovery Costs without Sacrificing Risk

Many on-premises legal solutions require an upfront investment on equipment that starts depreciating as soon as you turn it on. As your needs grow, you’ll start paying more for hardware and costly software upgrades and security fixes. With a cloud-based legal hold solution like ZDiscovery Hold you can simply pay an annual subscription for software that is always up to date in terms of functionality and risk. 

  1. Bringing More Control In-House

Any sort of on-prem solution must be carefully maintained in case of a failure of data breach. This often requires hiring security experts, another additional cost. Cloud-based ediscovery software will let you share more information with outside counsel, without sacrificing risk or giving up control. The biggest cloud platforms, such as Amazon Web Services, Microsoft Azure, and Google Cloud provide foundational technologies for various types of business software, allowing them to benefit from their world-class standards of privacy and data security. 

  1. Using Cloud Software with a Remote Workforce

In most cases, your end user doesn’t care about technical distinctions like on-prem versus cloud. They just want tools that make their job easier. They want the tools to be able to do their job from wherever, especially so with COVID-19 changing the landscape of global workforces and bringing about the rise in remote work. With the cloud, you can work from anywhere, with built in security and collaboration. 

Cloud Technology in Action

Cloud technology isn’t just a thing of the future, it’s a tool for the present. This is true now more than ever with the rise in remote work, the increased scope of the corporate legal team, and the need to streamline the process from start to finish. Interested in learning more about how cloud technology can help your in-house legal team? Listen to a webinar for a case study on how Zapproved’s cloud-based solution helped an in-house legal team handle complex litigation. 

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Author

  • Jennifer Courchaine

    Jennifer (Bantleman) Courchaine is a technologist focused on strategy, customer experience, workflow, and process improvement in legal tech. She has worked in software and technology for over 15 years, is a Certified e-Discovery Specialist, and holds an M.A. in Strategic Communication. She is currently the Vice President for Customer Success & Global Support for Exterro, where she ensures customers receive world class support and services, and that product feature functionality and technical capabilities are designed and implemented in ways that solve real world problems. Jennifer is a speaker and content contributor on a variety of technology, data preservation and ediscovery issues, and is the Chair of the XChange Global Conference.

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