Simply put, the operations of managing litigation are growing in complexity. And while there are several factors that contribute to that, none have had more of an impact than the digital transformation of the workplace. Everything from social media, to communication channels like slack, to data storage in the cloud, have all been incredible changes […]

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A colleague I once had was fond of the phrase, “If you can’t measure it, you can’t improve it.” While there are of course exceptions to this rule, I think it’s an excellent starting point for explaining the goals, purpose, and design of a legal ops dashboard.  …imperfect metrics tracked over time are better than […]

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The passage last month of an amendment to the California Consumer Privacy Act (CCPA) is a reminder that things move quickly when it comes to data privacy rights. The California Privacy Rights Act (CPRA) expands on the CCPA’s provisions and creates a new state agency to oversee privacy. Moreover, this is just one of dozens of privacy […]

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Let’s face it: the legal industry is not known for being at the cutting edge of technology. While consumers and others have flocked to cloud services, risk-averse legal pros have largely held back. Moreover, today’s corporate legal teams are losing budget and staff at the same time that litigation is exploding. It’s hard to spend […]

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By Jennifer Bantelman Getting More Visibility into Collections Last time, I wrote about the right considerations when drafting or updating your standard litigation hold language and processes. Today I’m keeping along the same theme as we move to the next phase in your matters: Collection. I don’t know about you, but for many legal professionals, collections have long […]

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By Jennifer Bantelman Data Mapping for the New Normal Understanding all of the systems being used across your company has been a growing challenge for many years, with many companies just starting to get a handle managing a data map of all the applications that are in use. Now, in light of the “new normal” […]

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By Jennifer Bantelman De-Risking an Enterprise Software Purchase There are a lot of exciting things happening in legal technology, and you have finally made the case to start taking advantage of them. Whether you are ready to replace broken, clunky, or arcane systems or upgrade from a manual process, this is sure to be an […]

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